900 Main St, Kenbridge, VA 23944, USA
Not resolved
Customer service
Discounts and Special Offers
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Price Affordability
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Value for money

Called yesterday 06/12/17 to check on my refund that was to be in my mail box over three weeks ago. Had to leave voice mail with my call back number.

Twenty four hours later no call back. Tried calling again today 6/13/17 wanted me to leave another voice mail, i did not. This is the worst ever customer service I have ever dealt with. Will never buy their product again.

No one answers the phone only automated messing saying they will connect, they then transfer to voice mail ask you to leave a call back number.

Why leave a number when no call back. The grass seed does not work no growth in over 1 month

Product or Service Mentioned: Pennington Seed Grass Seeds.

Reason of review: Poor customer service.

Monetary Loss: $47.

Preferred solution: Full refund.

I didn't like: See did not grow, Promised a refund still waiting since april 2017.

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