Not resolved
Customer service
Product or Service Quality

Bought 2 bags of Pennington Kentucky 51 Fescue seed in Sept. 1 bag did not germinate or produce any grass despite consistent water, fertilizer etc...

tried to reach the customer service @ 800-285-Seed they never answer the phone. You always have to leave a message. 1 week of this & they finally called back when I was not able to answer. I call them right back & same *** (no answer leave a message).

This is their way of avoiding any refunds I guess.

Their guarantee is useless if you cannot reach the company. They have lost me as a customer forever.

Reason of review: Bad quality.

Monetary Loss: $62.

Preferred solution: Full refund.

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